Main Duties of a General Manager

• Drive Sponsorship and Hospitality Sales.
• Manage the Business Team and act as on-site coordinator for the delivery of all hospitality functions.
• Represent and promote the business professionally locally, regionally and nationally.
• Handle client accounts, liaising with finance teams to ensure accurate pricing and invoicing.
• Manage and support the work of others and business projects as required.

What the role requires

• Strong business acumen and commercial awareness.
• Self-motivated, proactive, and able to work independently using own initiative.
• Resilient and tenacious, with a positive and solution-focused approach.
• Excellent communication and interpersonal skills.
• Ability to build and maintain effective relationships with colleagues, customers, and stakeholders.
• Strong organisational skills with the ability to manage multiple projects and priorities simultaneously.
• Good numerical skills and confidence working with data and reports.
• High attention to detail and effective task management.
• Customer-focused approach with a commitment to delivering high-quality service.
• Commitment to fostering an inclusive workplace culture and upholding organisational values and codes of conduct.

Desirable Skills

• Knowledge of the British Horseracing industry, including its structure, Rules, Regulations, Guidelines, and key stakeholders.
• Strong work ethic, integrity, and professionalism.
• Experience working in a commercial, business development, partnership, or stakeholder-facing role.
• Understanding of the regulatory environment within sport or a membership-based organisation.

Working Condition

• Full-time or part-time roles available.
• Extensive travel may be required.
• Working hours can include preparation, travel and attendance at race meetings on weekdays, evenings, weekends and bank holidays.

Benefits

• Salary dependent on experience and level of responsibility.
• Significant opportunities for continued professional development and growth.